89bl's Privacy Policy

Keeping your personal information safe is our top priority — through SSL encryption and strict data policies, we make sure your information is never misused.

Last Updated: January 2026

Introduction & Scope

89bl ("we", "us", "platform") operates a safe and reliable online gaming environment for players in Bangladesh. This privacy policy explains what information we collect about you when you use our website 89bl.lat and related services, how that information is used, and how it is kept secure.

By registering on our platform or using our services, you agree to the terms described in this privacy policy. We may update this policy from time to time, and you will be notified of any significant changes through the appropriate channel. This policy applies only to users aged 21 and above.

As used in this policy, "personal information" means any information that can directly or indirectly identify you. "Processing" means any activity involving the collection, storage, use, transfer, or deletion of information.

Section 1 — What Information We Collect

89bl only collects information that is necessary to provide services, ensure security, and meet legal obligations.

1.1 Information You Provide Directly

What you submit yourself during registration and use of services:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Password (stored in encrypted form)
  • Payment credentials — bKash, Nagad, Rocket, or Upay account number
  • Identity verification documents (where applicable)
  • Messages and complaints sent to customer support

1.2 Automatically Collected Information

Information recorded automatically while using the platform:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Device identifier information
  • Session duration and page visit logs
  • Information from cookies and similar tracking technologies
  • Records of deposit, withdrawal, and gaming transactions

Section 2 — Purpose of Using Information

Collected information is used only for the legitimate purposes described below:

  • Account Management: Creating, verifying, and maintaining your account and ensuring secure login.
  • Financial Transaction Processing: Completing your deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
  • Identity and Age Verification: Ensuring compliance with the 21+ age requirement and preventing fraudulent activity.
  • Customer Support: Resolving your questions, complaints, and requests — via 24/7 live chat and email.
  • Platform Improvement: Analysing user experience to improve the quality of our services.
  • Security Monitoring: Preventing unauthorised access, fraud, and other cyber threats.
  • Responsible Gaming: Monitoring your gaming behaviour and offering assistance when needed.
  • Legal Compliance: Maintaining records required under applicable laws and regulations.
  • Communications: Keeping you informed about important service notices and policy changes.

Section 3 — Sharing Information with Third Parties

89bl does not sell or rent your personal information. However, limited information may be shared with the following parties in specific circumstances:

3.1 Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and Upay. These payment service providers operate under their own privacy policies and maintain the highest standards for protecting your financial information.

3.2 Technology and Service Partners

Game software providers, security testing firms, and cloud infrastructure providers are given limited access only to the information needed to carry out their specific functions. Our agreements with them include strict data protection terms.

3.3 Legal Authorities

Information may be disclosed to relevant government or law enforcement authorities when required to comply with a court order, investigation, or applicable legal obligation. Only the information specifically requested will be provided.

3.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such cases, we will ensure that the new party upholds the terms of this privacy policy.

Section 4 — Cookies and Similar Technologies

The 89bl website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies We Use

  • Essential Cookies: Required to maintain login sessions, ensure security, and operate the platform's core functionality. These cannot be disabled.
  • Functionality Cookies: Used to remember language preferences and other personalised settings.
  • Analytics Cookies: Used to understand how different parts of the platform are being used, helping us improve the quality of our services.
  • Security Cookies: Used to detect unauthorised access, CSRF attacks, and fraud.

4.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that disabling all cookies may limit some functionality of the platform.

Section 5 — Data Security Measures

89bl employs industry-standard technical and operational measures to protect your information.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text; it is protected using one-way cryptographic hashing.
  • Access Controls: Only authorised staff can access personal information, and only within the scope required.
  • Security Testing: Our systems undergo regular security audits and vulnerability assessments.
  • Data Minimisation: Only information that is necessary is collected and stored.
  • Incident Response Plan: Detailed procedures are in place to quickly detect and address any data breaches.

No internet-based service can guarantee complete security. Your cooperation in protecting your information also matters — use a strong, unique password and never share it with anyone.

Section 6 — Data Retention Period

89bl retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

  • Active Account Data: All relevant information is retained for as long as your account remains active.
  • Financial Transaction Records: Retained for a specified period after account closure due to legal and accounting requirements.
  • Customer Support Communications: Retained for a set period for complaint resolution and service quality review.
  • Security Logs: Security logs are kept for a limited period for the purpose of detecting unauthorised activity.
  • Marketing Preferences: Retained until consent is withdrawn.

Once the retention period ends, data is securely deleted or anonymised so that it can no longer be identified.

Section 7 — Your Data Rights

You have certain important rights over your personal information. To exercise these rights, contact us at [email protected].

Right of Access

You have the right to receive a copy of the information we hold about you.

Rectification

You can request that incorrect or incomplete information be corrected.

Right to Erasure

In certain circumstances, you can request that your information be deleted, except where legal obligations apply.

Restriction of Processing

In certain cases, you can request that processing of your information be limited.

Data Portability

The right to receive your information in a structured format and, where needed, transfer it elsewhere.

Right to Object

You can object to the processing of your information for certain purposes, particularly direct marketing.

We will respond to requests as promptly as possible. In some cases, legal obligations may mean that not all requests can be fulfilled; if so, the reason will be clearly communicated.

Section 8 — Protection of Minors' Information

89bl's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification measures are in place during the registration process. If we become aware that information from a minor has been collected by mistake, that account will be closed immediately and all associated information will be securely deleted.

If you believe a minor is using our platform, please notify us at [email protected].

Section 9 — Policy Changes and Updates

89bl reserves the right to periodically review and update this privacy policy. For significant changes to the policy, we will notify you through one or more of the following methods:

  • By posting a prominent notice on the website
  • By sending a message to your registered mobile number or email
  • By displaying an on-screen notification at your next login

Continued use of the platform after any changes will be considered acceptance of the updated policy terms.

The latest version of this policy will always be available at 89bl.lat/privacy-policy. The "Last Updated" date is shown at the top of the page.

Privacy Questions and Complaints

If you have any questions, concerns, or complaints about how your information is being used, please contact us directly. Our privacy team will review your request as promptly as possible.

[email protected]