89bl Terms & Conditions

1.1 Scope of Services

The 89bl platform provides online casino games, live casino, sports betting, and related entertainment services. Our services are operated through partnerships with various game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.

1.2 Eligibility Requirements

To use our platform, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You do not reside in a jurisdiction where online gaming is completely prohibited by law.
• You are using our services knowingly and voluntarily.
• The information you provide on the platform is true and accurate.
• You are transacting in your own name and using your own funds.

1.3 Language & Interpretation

These Terms are written in Bengali and apply to players in Bangladesh. In the event of any ambiguity or dispute, 89bl's interpretation shall be considered final. If you have questions about any part of the Terms, please contact us.

2.1 Account Creation

Each user may create only one account. Operating multiple accounts under the same person is strictly prohibited, and 89bl reserves the right to close all such accounts and forfeit any deposited funds.

When creating an account, you must provide true and accurate personal information, including your full name, date of birth, email address, and phone number.

2.2 Identity Verification (KYC)

89bl reserves the right to verify your identity at any time. Any one of the following documents may be required for verification:

• National Identity Card (NID)
• Passport
• Driving Licence

Withdrawals may be temporarily suspended until verification is complete. 89bl reserves the right to close an account if accurate information is not provided or if verification fails.

2.3 Account Security

You are solely responsible for keeping your account login details (username and password) completely confidential. Allowing any third party to use your account is prohibited. If you suspect any unauthorised access to your account, notify our support team immediately.

3.1 Accepted Payment Methods

The following payment methods are accepted for deposits and withdrawals on the 89bl platform:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Digital financial service of the Postal Department
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — Reliable mobile payment solution

3.2 Deposit Limits

The minimum deposit amount by any method is ৳500 (five hundred taka). For information on higher deposit limits, please contact our support team. Deposited funds are generally credited to your account instantly.

3.3 Withdrawal Process

The minimum withdrawal amount is ৳1,000 (one thousand taka). Approved withdrawals are generally processed within 10 to 45 minutes. Withdrawal funds will be returned to the same method used for the deposit.

Withdrawals may be temporarily suspended during a verification process or as part of an investigation. Bonus balances cannot be withdrawn unless the associated wagering requirements have been met.

3.4 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

4.1 Welcome Bonus

New users are eligible for a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳12,000 or more → ৳5,000 bonus → total balance ৳17,000

4.2 Wagering Requirements

A 10x (ten times) wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

The period for completing wagering is counted from the date the bonus is activated. If wagering is not completed within the specified time, the bonus will be cancelled. Bets placed with the bonus balance count towards completing the wagering requirement.

4.3 General Bonus Terms

• Each bonus offer may be claimed once only — multiple bonus claims from the same household, the same device, or the same IP address are not permitted.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering has been completed.
• Certain specific games may contribute a limited amount towards bonus wagering.
• 89bl reserves the right to modify, suspend, or cancel any bonus offer.
• Attempts to claim bonuses unfairly will be treated as a punishable offence.

4.4 VIP Program

89bl's VIP program has five tiers, each offering weekly cashback:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

You can be promoted to a higher tier based on regular play. The specific benefits of each tier may change from time to time, and full details are available from our support team.

5.1 Games & Betting Services

The 89bl platform offers live casino, slot games, cricket betting, football betting, and other sports betting services. The specific rules for each game are available within the game interface.

If the outcome of a bet is affected by a technical error, 89bl reserves the right to void that bet and refund the staked amount.

5.2 Sports Betting

In sports betting, displayed odds may change at any time. The odds at the moment a bet is confirmed are final. Examples of markets available across various sports include match winner, total runs, or toss winner for a Bangladesh vs India match.

5.3 Technical Issues

89bl is not liable for server downtime, network issues, or other technical problems. In such cases, decisions regarding affected bets or games will be made at our discretion.

6.1 Fraudulent Activities

The following activities are strictly prohibited and may result in account termination and balance forfeiture:

• Providing a false identity or age.
• Opening or operating multiple accounts.
• Abusing bonuses or exploiting the system.
• Using another person's account.
• Using software bots or automated methods.
• Using the platform for money laundering or illegal transactions.
• Attempting to hack the platform's security or systems.
• Transacting from a third party's account or card.

6.2 Collaborative Betting

Coordinating with other players to fix or influence outcomes is strictly prohibited. Match fixing or participating in any fraudulent activity is a legally punishable offence.

7.1 89bl's Rights

89bl may suspend or permanently terminate an account without prior notice in the following circumstances:

• Breach of these Terms.
• Evidence of fraudulent activity.
• Providing false information.
• Suspicion of money laundering.
• Operating multiple accounts.
• Opening an account using the identity of a minor.

7.2 User Rights

You may request to close your account at any time by contacting our support team. Before closing your account, verify your balance and ensure all pending bets are settled. Any valid balance may be withdrawn through the designated method.

7.3 Self-Exclusion

As part of responsible gaming, you can request self-exclusion for a specific period on your own. During this period, access to your account will be restricted. For more details, please visit our Responsible Gaming page.

8.1 Service Guarantee

89bl always strives to provide uninterrupted service, however the service may be temporarily unavailable due to technical issues, maintenance, or other reasons. In such cases, 89bl is not liable for any compensation.

8.2 Third-Party Services

Our platform uses services from third-party game providers and payment processors. 89bl is not directly liable for the actions of these parties, but we will assist in resolving any issues that arise.

8.3 Gaming Losses

There is a risk of financial loss in gaming and betting. 89bl is not liable for financial losses resulting from bets placed at the user's own discretion. Always bet within your means.

9.1 Data Collection and Use

89bl collects your personal information solely for the purposes of providing services, identity verification, processing financial transactions, and improving service quality. Your information is not sold to third parties.

For more details on data protection, please visit our Privacy Policy page.

9.2 SSL Encryption

All your data and financial transactions are protected by SSL encryption. 89bl ensures the highest level of security for your information as a safe and reliable platform.

9.3 Cookie Policy

Our website uses cookies to improve the user experience. By continuing to use the site, you consent to our use of cookies. Cookie settings can be changed from your browser.

10.1 Amendment Process

89bl reserves the right to change, modify, or cancel any part of these terms and conditions at any time. Users will be duly notified of any significant changes.

Continued use of the service after changes have been made will be considered acceptance of the updated terms. It is therefore recommended that you check this page regularly.

10.2 Effective Date

Updated terms will take effect from the date of publication, unless a separate date is specified. The terms of the previous version will be replaced by the new terms.

11.1 Support Services

If you have any questions or complaints regarding these terms and conditions, please contact our support team. We provide support seven days a week, twenty-four hours a day.

• Live Chat: 24/7 instant support
• Email: [email protected]
• Language: Both Bengali and English

11.2 Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. We strive to resolve all issues fairly and promptly. If you are not satisfied with the support team's decision, the matter will be escalated to higher authority.

89bl always believes in the principles of fair play and transparency. Your satisfaction is our priority.

11.3 Additional Resources

For more information, please visit our other pages:

• Privacy Policy — How your personal information is kept secure.
• Responsible Gaming — Guidelines and tools for safe gaming.
• FAQ — Answers to common questions.
• About Us — An introduction to the 89bl platform.